Account Executive - Home Health

Company Name:
Humana
## Description
Role Title: Account Executive - Home Health
Location: Livingston, NJ
Assignment Capsule
This position is a key member of the branch service team. The Business Executive is responsible for managing and developing active relationships with leading referral sources and influencers the local market. This individual must gain a comprehensive and deep understanding of the professional and consumer community in order to both increase the referral of qualified clients to the company as well as identify resources with which the branch can partner to provide optimum client service and care.
The position includes but is not limited to the following responsibilities:
Analyzes the professional market; identifies, profiles and prioritizes potential referral sources that can meet branch growth goals
Develops strong relationships with community and professional organizations to create a consistent network that will generate the necessary inquiries and admissions
Meets goals for required activities and company sales standards
Educates referrals source contacts on company services and provides feedback to the company on product needs
Responds to inquiries and consults with prospects about how company services can address their needs and expectations in order to engage them as clients
Provides clinical team with necessary information so that clinical staff can meet clients' care needs as well as customer expectations
Develops and executes a marketing plan in keeping with the branch budget. Plan should include presentations, sponsorships, educational and social events for professionals and consumers
Innovates and creates initiatives to enhance the company's reputation
Perform any other activities as directed by the supervisor
Key Competencies
Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one''s actions.
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
## Qualifications
Role Essentials
Minimum of three years' experience in the eldercare or related field, with strong business development experience
Solid community and professional contacts within the geographic market
Record of superior customer service in a high-end service business
Enthusiastic, positive thinking, and effective communicator
Proven record of effectiveness in relationship-development sales
Role Desirables
Bachelors' degree in a business related field.
Preferred background in a healthcare setting and or with clinical skills.
Senior Living and/or Homecare industry experience preferred
Please be advised, the role opportunity displayed here is for SeniorBridge, Inc. SeniorBridge Family Companies, Inc. is a wholly owned subsidiary of Humana Inc. Humana acquired SeniorBridge, Inc. on July 6, 2012.
Schedule: Full-time
Primary Location: US-New Jersey-Livingston
Role: Sales and Account Management
Travel: No
Req ID: 121759
Work Environment Type: Office

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